Introduction
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.
Modules
- The Travel and Tourism Industry
- Geography in travel planning I
- Travel formalities
- GDS training
- Air Fares & Ticketing I
- Tour Packages I
- Land Transport – Car and Camper
- Land Transport - Rail II
- Customer Service
Course Requirements
- Minimum O-level Mean Grade is C- (Minus) or equivalent
- Age: 18 years of age
Duration
- 6 months.
- Application
Fee. KES 2,000.00
- Tuition Fee
USD 1,550.00, Exam Fee (USD) 662
Next Intake August 2022